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Building a Comprehensive Customer Journey with Dynamics 365 Customer Insights Journey

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Unlock the power of Dynamics 365 Marketing to revolutionize your customer engagement strategies! In this hands-on bootcamp, you’ll learn to design personalized customer journeys, automate touchpoints, and measure success with precision. Whether you’re a marketer looking to drive results or a business leader aiming to enhance customer loyalty, this course will equip you with the tools and insights to create impactful, data-driven campaigns that convert. Don’t miss this opportunity to elevate your marketing game—sign up today! 

Duration: 2 hours 

Delivery: Remote (live virtual session) 

Course Level: Beginner to Intermediate 

Includes: This course includes hands-on demonstrations, practical examples, and actionable strategies for designing, executing, and measuring personalized customer journeys using Dynamics 365 Marketing’s advanced features. 

Why you should Attend: 

  • Learn how to create personalized and impactful customer journeys that drive engagement and conversion. 
  • Unlock the full potential of Dynamics 365 Marketing to streamline and optimize your marketing efforts. 
  • Gain practical knowledge to execute campaigns that resonate with your audience and measure success effectively. 
  • Stay ahead in your marketing career by mastering tools that support customer-centric strategies. 

Who Should Attend: 

This bootcamp is ideal for Marketing Professionals, Business Leaders, Dynamics 365 Users, and Digital transformation specialists. 

What You’ll Learn: 

  • How to design customer journeys that align with organizational goals and customer needs. 
  • Best practices for leveraging Dynamics 365 Marketing’s features like segmentation, triggers, and content personalization. 
  • How to analyze journey performance using built-in analytics tools and insights. 
  • Tips for integrating customer journey strategies into broader marketing plans.
     

Prerequisites: 

  • Basic familiarity with Dynamics 365 or similar CRM/Marketing platforms. 
  • General knowledge of marketing principles and customer segmentation. 

This bootcamp is your first step toward mastering personalized, data-driven marketing strategies with Dynamics 365 Marketing. Reserve your spot today and discover how building impactful customer journeys can transform your engagement and drive measurable results! 

 Course Agenda: 

  • Introduction 
  • Designing the Customer Journey 
  • Building and Executing the Journey 
  • Measuring Impact and Optimization 
  • Wrap – Up and Q&A 

 

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