TruNorth

Meet the Humans

Meet the humans

The People Who Get It – And Get It Done!

We’re a team of coffee-fueled consultants, developers, and solution architects who actually enjoy fixing messy business problems — and making people feel human in the process.

We’ve been where you are
We’ve lived the spreadsheet chaos, the “this should be easier” moments, and the late nights chasing disconnected data. That’s why we built TruNorth — to be the partner who listens first, solves fast, and keeps it human.

Real-world expertise, real results
Our team blends hands-on operations experience with deep Microsoft know-how. We speak your language, explain things clearly, and focus on solutions that make your workday easier. We’re problem-solvers who’ve built systems inside real businesses.

Your partner in getting unstuck
TruNorth is the partner we always wished we had — smart, fast, honest, and easy to work with. We dig in, fix what’s slowing you down, and yes… you might get a dad joke or two along the way.

We’ve been on both the client and partner side. We’ve lived the spreadsheet chaos, the “this should be easier” frustration, and the late nights chasing down disconnected data. That’s exactly why we built TruNorth — to be the kind of partner that listens first, solves fast, and keeps it human the whole way through.

Our team blends real-world operations experience with serious Microsoft know-how. We speak your language, explain things clearly, and always aim for solutions that make your job — and your day — a whole lot easier.Most of us didn’t come from giant IT firms — we came from running ops, building systems, and solving problems inside real businesses.

TruNorth was built to be the kind of partner we wished we had — smart, fast, honest, and refreshingly easy to work with. We show up, dig in, and solve the stuff that’s slowing you down. And yeah… there’s probably going to be a dad joke or two along the way.

Fun Stats about the Team!”
1
16 Microsoft Certifications
Our brains are basically badge collectors!
2
98% of clients said we made their lives easier
The other 2% ghosted us after discovery. It’s fine. We’re fine.
3
62,843 spreadsheet tabs retired in 2024
RIP Ctrl + F. You served your customers well.
4
7,200 cups of coffee consumed last quarter
We don’t track it officially, but maybe we should?
Transform Your Business with TruNorth and Microsoft Dynamics 365

At TruNorth, we help solve business problems using Microsoft Dynamics. Our fully remote, nationwide team guides businesses through digital transformation, delivering fast, seamless cloud migrations and powerful operational performance.

We go beyond implementation — we take the time to understand your unique challenges and craft solutions that align with your goals. From strategy and deployment to ongoing support and training, every system we deliver is built to work for your business and drive real growth.

Partner with TruNorth and set a clear course toward your true north.

TruNorth as Your Trusted Microsoft Partner for over 20 Years
Meet Our Team

Ole Gjerde

CEO

Vision-setter, problem-solver, and Chief Squirrel Idea Officer

Katie Gjerde

CFO

Keeps the numbers tight, the budgets balanced, and Business Central chaos-free.

Ross Boe

SVP of Product Development

The mind behind the tools – making Dynamics do things it probably wasn’t built to do, but now does beautifully!

Graeme Crouch

SVP of Delivery Services

If it involves delivery excellence or Power Platform, he’s already two steps ahead (with a very organized to-do list).

Michelle Serna

SVP of Revenue

Connects the dots between pipeline and profit – usually before you’ve even opened Power BI.

Adam Mahar

Director of Project Management

Manages timelines, budgets, and expectations — all without breaking a Gantt chart.

Megan Mahar

VP of Marketing

Tells the TruNorth story with clarity, creativity, and just enough sarcasm to keep things interesting.

Michaella Bergamo

Director of Sales & Partnerships

Knows when to pitch, when to listen, and when to politely rescue a call from going off the rails.

Hailey Remme

Director of Finance

Finds the financial logic in any chaos and makes Excel very, very nervous.

Meet Our Leadership Team
Ole Gjerde smiling in a button-up shirt against a wooden background.

Ole Gjerde

CEO

Vision-setter, problem-solver, and Chief Squirrel Idea Officer

Katie Gjerde posing in a beige blazer against a wooden backdrop.

Katie Gjerde

CFO

Keeps the numbers tight, the budgets balanced, and Business Central chaos-free.

Graeme Crouch smiling in a light blue shirt against a wooden background.

Graeme Crouch

SVP of Delivery Services

If it involves delivery excellence or Power Platform, he’s already two steps ahead (with a very organized to-do list).

Michelle Serna smiling with long hair and colorful glasses against a wooden background.

Michelle Serna

SVP of Revenue

Connects the dots between pipeline and profit – usually before you’ve even opened Power BI.

Woman with shoulder-length brown hair smiling against a wooden background.

Madeline Tate-Winegar

Director of Project Management

Manages timelines, budgets, and expectations — all without breaking a Gantt chart.

Our Mission

At the heart of TruNorth, there’s an unwavering belief that solutions should stem from a deep understanding of the challenges businesses face. But what does this truly mean?

Genuine Understanding

Our first step isn’t about code, systems, or even technology. It’s about immersing ourselves in the intricacies of the businesses we work with. Every client has a narrative, a set of hurdles, and aspirations. Our task? To absorb that narrative and mold our approach around it.

Navigators, Not Just Implementers

The tech landscape is vast and often confusing. However, our role goes beyond mere implementation. We act as compass-bearers, helping businesses chart a course in the digital realm. Each solution is a carefully plotted coordinate pointing toward their true north.

Adaptable Software Philosophy

The digital tools and systems should cater to a business’s nuances, not the other way around. It’s a paradigm shift from the conventional ‘one-size-fits-all’ approach. Every business is unique, and our software solutions should mirror that individuality.

Holistic Approach

Beyond any software or system lies a broader spectrum of operations, aspirations, and people. Our strategies are never isolated. They’re pieces in a larger puzzle, designed to integrate and elevate every facet of a business. It’s about ensuring every step we take aligns with a company’s broader objectives and culture.

Commitment to Growth

We’re not just here to solve today’s problems. Our sight is set on the horizon. With every solution we propose, we’re also laying a foundation for our clients’ future growth and evolution.

Start your digital transformation With TruNorth Dynamics.
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