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FAQ

General TruNorth Dynamics Questions

Where is TruNorth Dynamics located?
TruNorth Dynamics is a fully remote company with staff located in 10 states throughout the country.

 

TruNorth Dynamics serves nearly every industry across the country. From banks, service-based business, and manufacturers to medical clinics, agricultural businesses, and contract decorators – TruNorth Dynamics has helped hundreds of businesses across the country solve their business problems using Microsoft Dynamics solutions.

 

General TruNorth Dynamics Questions

I’m a current TruNorth Dynamics client and I’m having an issue and need support. Who do I contact?
 

Please contact clientsuccess@trunorthdynamics.com and your questions will be re-directed to the appropriate Client Success Manager

To ensure we continue delivering the skilled support and customer service our customers expect, TruNorth Dynamics evaluates their chargeable rates on an annual business. Customers can expect a $10/hour increase on January 1, 2025. For discussion on your current rate, please contact your Client Success Manager.

Please direct your updated needs to clientsuccess@trunorthdynamics.com

We’re sorry to hear your client is unhappy with their Dynamics support – we’re happy to help! Please email partnersuccess@trunorthdynamics.com with a brief description of your client’s needs and we will get back to you with more information on how we can help.

Please email partnersucess@trunorthdynamics.com and one of our dedicated Partner Success Managers will get back to you with the next steps to form a great partnership.

 

Products And Our Solutions

What is Microsoft Dynamics 365?
Dynamics 365 is a portfolio of business applications that deliver superior operational efficiency in all areas of your business including finance, sales, marketing, customer service, and field services.

 

Business Central is a cloud-based enterprise resource planning (ERP) solution that provides businesses with a comprehensive suite of tools to manage their financials, supply chain, and operations.

 

The cost of implementing Dynamics 365 Business Central varies based on several factors, including the size and complexity of the project, the number of users, the level of customization and integration required, and the resources required to complete the project.

It is important to work with TruNorth Dynamics to create a detailed implementation plan, otherwise known as your Solution Overview, that takes into account your specific requirements and goals, as well as any potential risks or challenges. This will help you get a more accurate estimate of the costs involved and ensure that your implementation is successful.